Yerevan Card gives its customers an opportunity to purchase its cards through offline and online channels.

1. Online Purchase

1.1 Online purchase without delivery

As soon as you purchase your card online, you will instantly receive a confirmation e-mail (with your voucher and QR code). During the purchase you need to choose the pickup point and after your arrival you need to show your voucher (digital or hard copy) to the operator for getting your card.

1.2 Online purchase with delivery

We can deliver the card to any location in Yerevan and hand it to you personally. The service is free of charge. Please mention the address of your hotel, contact phone number, delivery date, time, name and surname of the person under whose name the room is booked (in case of hotel or hostel) in special section of purchase form. In case of any enquiries, you can send us an e-mail with any additional information by mentioning the voucher code in the title line.  

In case of online purchase, the payment methods are PayPal, Visa, Master and ArCa cards.

1.3 Online reservation without delivery

In case of online reservation (booking does not require completing the information of your credit card) you will receive an e-mail with your reservation code. During the purchase you need to choose the pickup point and after your arrival you need to show your voucher (digital or hard copy) to the operator for receiving your card.

1.4 Online reservation with delivery

In case of online reservation (booking does not require to complete the data of your card) you will receive an e-mail with your reservation code. The card can be delivered to any hotel, apartment or hostel located in Yerevan. The courier will deliver the card and will hand it to you after you make the payment (by cash or through debit/credit card). Delivery is free of charge. If required, you can send us an e-mail with any additional information by mentioning the voucher code in the title line.

2. Offline purchase from Yerevan Card`s sales points

Yerevan cards are available for sale at our offices, partner organizations (museums and other venues).  The list of sales points and addresses is presented in our official website. Payments can be done by cash or with credit card. In the Republic of Armenia sales are carried out only in AMD. If you are planning a corporate visit or you are interested in wholesale purchase contact at [email protected]. Working hours of the offices can found in our web page.

You can get Yerevan Cards from "Zvartnots" International airport and Yerevan Card office.

Sales points of Yerevan Card
Yerevan Card office Address: 2 Abovyan street Working days: Monday - Sunday Working hours: 09:00 - 20:00
Haypost Address: "Zvartnots" International Airport Working days: Monday - Sunday Working hours: 24 hours
Haypost, 0010, Republic Square Address: 28 Nalbandyan street Working days: Monday - Sunday Working hours: 09:00 - 20:00

Purchase cancellation

• Case 1. If you bought “Yerevan Card” offline or online and received the package, you should bring the full package to our head office along with your ID.

You may return it within 30 days after your purchase date.

• Case 2.If you bought “Yerevan Card” online and haven’t received the package , than you may write an email to [email protected] within 30 days after the purchase date mentioning the full name of the buyer, cancellation reason, and the voucher code. As soon as we receive your request, the purchase cancellation process will start.

The operator may cancel the order if,

• The system doesn’t confirm the payment in 4 working days.
• An error occurred while processing your order.
• If your order is cancelled by our operator, you'll instantly get an email notification.

 Refund

Refund is possible only when the returned package is full and unused and the card is not activated. Upon cancelation of Yerevan Card the company refunds money in cash or via online bank transfer according to the used purchase method.

• Refund in cash – You can get reimbursement only for an unused card. The full price of the package will be reimbursed. If your purchase was in cash, you can receive your refund from our head office only. If the package is not full, the reimbursement is not possible.
• Online bank transfer – if you have purchased Yerevan Card online and already received your package, the refund will be made through online bank transfer within 30 days after returning the full package to Yerevan Card head office. Refund of money for cards purchased online is possible via online method only. If you cancel your order before receiving the package the refund process will start upon receiving the cancelation letter. The full price (excluded the transaction fees) of package will be refunded. 

If during the online purchase some issues arise because of Operator (or the system) the paid amount will be returned immediately. The Operator shall notify the Customer about Order cancellation within 24 hours, by sending an e-mail to the address specified during Order completion, and shall perform refund during 30 banking days.

If you have lost or damaged your card, but you haven’t activated it yet, you can get a new one at our customer support office or you can get 100% refund if you return all other components (unused) of the package. 

The company will not refund money if partner organization was closed on the day the tourist wanted to visit it. 

The duration of banking transfer depends on customer’s location and bank. The company is not responsible for further banking transaction costs and/or costs for returning the package. The refund process is regulated according to RA legislation.

The online booking can also be canceled. You need to send an email to [email protected] within 30 days after your booking date by mentioning the full name, cancellation reason and the voucher code. Refund process will start upon receiving your request.